Foshan City, China & Accra City, Ghana.
+233 541279250 / +8615386817144 info@empcargoservices.com

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FREQUENTLY ASKED Questions

How do I get a China warehouse address to ship to?

Simply fill in your details on our website and we will send you our China warehouse address along with your own unique shipping mark, so your supplier knows exactly where to send your goods and we know exactly whose cargo it is.

How do I get updates on my shipment?

Join our WhatsApp channel to receive regular updates on your shipment, every step of the way, straight to your phone.

Can you help me find products or suppliers in China?

Yes, sourcing is one of our core services. We search for and check suppliers in China on your behalf, negotiate on price and quantity, and can arrange samples if you need them first.

Can you pay my Chinese supplier for me?

Yes, we pay suppliers directly on your behalf and send you confirmation once it is done, so you never have to worry about sending money abroad on your own.

What is the difference between FCL and LCL?

FCL means you get a full container all to yourself, which is best for large orders. LCL means your goods share a container with other shipments, which is a more affordable option for smaller quantities.

What is the fastest shipping option?

Express air shipping is our fastest option, usually taking just 1 to 3 days from China to Ghana.

How long does sea freight take?

Sea shipments usually take between 40 and 45 days to reach Ghana.

Can I combine orders from different suppliers into one shipment?

Yes, we can consolidate goods from multiple suppliers at our Foshan warehouse into a single shipment, which helps you save on shipping costs.

Do you handle battery powered goods?

Yes, battery and other restricted goods are shipped with the correct documentation and safety handling, usually within 1 to 3 weeks.

Where is your warehouse located?

Our warehouse is in Foshan, Guangdong Province, China, and stays open to all clients for drop off and consolidation.

Do you handle customs clearance?

Yes, we take care of the customs documentation on both the China and Ghana side, so you don't have to.

How do I collect my goods once they arrive?

Once your shipment lands, you can pick it up directly from our Ghana warehouse at a time that suits you.

Interested in working with EMP Cargo?

We don’t just manage suppliers, we micro-manage them. We have a consultative, personalized approach.